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超星学习通大学英语Ⅱ-软大网安B层作业答案

大学英语Ⅱ-软大网安B层

学校: 无

平台: 超星学习通

题目如下：

1. 1. Changzhou College of Information Technology is __________ in Wujin District, Changzhou China. 常州信息技术职业技术学院位于中国常州武进区。

答案: located

2. 2. Founded in 2010, the company ___________ in software design and development. 公司成立于2010年，专门从事软件设计和开发。

答案: specializes

3. 3. Our ________ are widely used in security monitoring, finance, transportation and education. 我们的产品广泛应用于安全监控、金融、交通、教育等领域。

答案: products

4. 4. The factory _________ an area of 3800 square meters, with a standard workshop and employs more than 100 people. 工厂占地面积3800平方米，拥有标准厂房，现有员工100多人。

答案: covers

5. 5. It is one of the leading companies that make __________. 它是领先的软件公司之一。

答案: software

6. 6. I ______ for the Huawei Company. 我在华为工作。

答案: work

7. 7. I'm looking for the Human Resources ___________ and I'm here for a job interview. 我想找人力资源部，我是来面试的。

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8. 8. We are on the fifth floor and in the third office ________ when you get out of the lift. 我们在五楼，您出电梯后就在右手边的第三间办公室。

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9. 9. We have an annual __________ of US$85 million. 我们的年营业额为八千五百万美元。

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10. 10. I'm ___________ for sales and the promotion of the company's products. 我负责公司产品的销售和促销。

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11. 1. Bob and Jennifer are very satisfied with their brand-new office building.

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12. 2. Jennifer thinks tapping on the desk is the most annoying office habit.

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13. 3. The Institute of Management recently questioned 2,000 office workers to find out their pet peeves about the managers.

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14. 4. The survey shows talking in jargon is the top of the list of the most annoying office habits.

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15. 5. In Jennifer’s view, managers should be responsible for sorting out tense office atmosphere.

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16. 1. Match the words or phrases on the left with their meanings on the right.

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17. 1. Complete the following sentences with the words or phrases from the box. Change the form if necessary. impressive spacious reveal concentration sympathy imaginative tap irritation fantastic sort out 1. The doctor did not ___________ the truth to him. 2. I have every __________ with you in your hate of frequent business trips. 3. The children are just a(n) _________ for him when he’s trying to work. 4. Our yard is ________ enough for a swimming pool. 5. The film’s special effects are particularly __________. 6. Stress and tiredness often result in a lack of __________. 7. The child __________ made up a fairy story in the Halloween party. 8. India and Nepal have __________ their trade and security dispute. 9. He turned as someone __________ him on the shoulder. 10. You passed your test? __________!

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18. 1. Complete the sentence with following words or phrases. make an effort sort out socialize sympathy out of time 1. Let the students themselves decide with whom they want to __________ 2. It’s up to him to _________ this problem. 3. I will ________________ to arrive on time. 4. Hurry up! We are running ____________. 5. We expressed our _________ for her loss in the earthquake.

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19. 1. The issue of the newsletter dated November 20, 2008 is from SWAP (China) Headquarters Hong Kong.

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20. 2. SWAP Fujian Ltd. is awarded Excellent Enterprise with Foreign Investment for 2007-2008 by SWAP Industries.

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21. 3. Only SWAP staff members are invited to the Christmas Party at the Hong Kong Club.

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22. 4. People who attend the Party are suggested to dress casually and turn off their mobile phones at the club.

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23. 5. Each branch of SWAP (China) can send at least five persons to apply before December 5, 2008.

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24. 1. Section B Directions: In this section, you are going to read a passage with ten statements attached to it. Each statement contains information given in one of the paragraphs. Identify the paragraph from which the information is derived. You may choose a paragraph more than once. Each paragraph is marked with a letter. Answer the questions by marking the corresponding letter on Answer Sheet 2. Finding the Right Home—and Contentment, Too [A] When your elderly relative needs to enter some sort of long-term care facility—a moment few parents or children approach without fear—what you would like is to have everything made clear. [B] Does assisted living really mark a great improvement over a nursing home, or has the industry simply hired better interior designers? Are nursing homes as bad as people fear, or is that an out-moded stereotype (固定看法)? Can doing one’s homework really steer families to the best places? It is genuinely hard to know. [C] I am about to make things more complicated by suggesting that what kind of facility an older person lives in may matter less than we have assumed. And that the characteristics adult children look for when they begin the search are not necessarily the things that make a difference to the people who are going to move in. I am not talking about the quality of care, let me hastily add. Nobody flourishes in a gloomy environment with irresponsible staff and a poor safety record. But an accumulating body of research indicates that some distinctions between one type of elder care and another have little real bearing on how well residents do. [D] The most recent of these studies, published in The journal of Applied Gerontology, surveyed 150 Connecticut residents of assisted living, nursing homes and smaller residential care homes (known in some states as board and care homes or adult care homes). Researchers from the University of Connecticut Health Center asked the residents a large number of questions about their quality of life, emotional well-being and social interaction, as well as about the quality of the facilities. [E] “We thought we would see differences based on the housing types,” said the lead author of the study, Julie Robison, an associate professor of medicine at the university. A reasonable assumption—don’t families struggle to avoid nursing homes and suffer real guilt if they can’t? [F] In the initial results, assisted living residents did paint the most positive picture. They were less likely to report symptoms of depression than those in the other facilities, for instance, and less likely to be bored or lonely. They scored higher on social interaction. [G] But when the researchers plugged in a number of other variables, such differences disappeared. It is not the housing type, they found, that creates differences in residents’ responses. “It is the characteristics of the specific environment they are in, combined with their own personal characteristics—how healthy they feel they are, their age and marital status,” Dr. Robison explained. Whether residents felt involved in the decision to move and how long they had lived there also proved significant. [H] An elderly person who describes herself as in poor health, therefore, might be no less depressed in assisted living (even if her children preferred it) than in a nursing home. A person who bad input into where he would move and has had time to adapt to it might do as well in a nursing home as in a small residential care home, other factors being equal. It is an interaction between the person and the place, not the sort of place in itself, that leads to better or worse experiences. “You can’t just say, ‘Let’s put this person in a residential care home instead of a nursing home—she will be much better off,” Dr. Robison said. What matters, she added, “is a combination of what people bring in with them, and what they find there.” [I] Such findings, which run counter to common sense, have surfaced before. In a multi-state study of assisted living, for instance, University of North Carolina researchers found that a host of variables—the facility’s type, size or age; whether a chain owned it; how attractive the neighborhood was—had no significant relationship to how the residents fared in terms of illness, mental decline, hospitalizations or mortality. What mattered most was the residents’ physical health and mental status. What people were like when they came in had greater consequence than what happened one they were there. [J] As I was considering all this, a press release from a respected research firm crossed my desk, announcing that the five-star rating system that Medicare developed in 2008 to help families compare nursing home quality also has little relationship to how satisfied its residents or their family members are. As a matter of fact, consumers expressed higher satisfaction with the one-star facilities, the lowest rated, than with the five-star ones. (More on this study and the star ratings will appear in a subsequent post.) [K] Before we collectively tear our hair out—how are we supposed to find our way in a landscape this confusing?—here is a thought from Dr. Philip Sloane, a geriatrician（老年病学专家）at the University of North Carolina：“In a way, that could be liberating for families.” [L] Of course, sons and daughters want to visit the facilities, talk to the administrators and residents and other families, and do everything possible to fulfill their duties. But perhaps they don’t have to turn themselves into private investigators or Congressional subcommittees. “Families can look a bit more for where the residents are going to be happy，” Dr. Sloane said. And involving the future resident in the process can be very important. [M] We all have our own ideas about what would bring our parents happiness. They have their ideas, too. A friend recently took her mother to visit an expensive assisted living/nursing home near my town. I have seen this place—it is elegant, inside and out. But nobody greeted the daughter and mother when they arrived, though the visit had been planned; nobody introduced them to the other residents. When they had lunch in the dining room, they sat alone at a table. [N] The daughter feared her mother would be ignored there, and so she decided to move her into a more welcoming facility. Based on what is emerging from some of this research, that might have been as rational a way as any to reach a decision. 1. Many people feel guilty when they cannot find a place other than a nursing home for their parents. 2.Though it helps for children to investigate care facilities, involving their parents in the decision-making process may prove very important. 3.It is really difficult to tell if assisted living is better than a nursing home. 4.How a resident feels depends on an interaction between themselves and the care facility they live in. 5.The author thinks her friend made a rational decision in choosing a more hospitable place over an apparently elegant assisted living home. 6.The system Medicare developed to rate nursing home quality is of little help to finding a satisfactory place. 7.At first the researchers of the most recent study found residents in assisted living facilities gave higher scores on social interaction. 8.What kind of care facility old people live in may be less important than we think. 9.The findings of the latest research were similar to an earlier multi-state study of assisted living. 10.A resident’s satisfaction with a care facility has much to do with whether they had participated in the decision to move in and how long they had stayed there.

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25. 1. Shirley is Mr. Muller’s secretary. Listen to the telephone conversation and complete her notes. David Charles called. Call him back before _______1______ it's urgent. Phone Number:________2__________

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26. 1. Listen to a phone message and complete the following note. Telephone Message From: Ellen For: Polly Phone number: _____1_____ Message: Delete all ______2________ from Ellen. Don't open the attached _____3_______.

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27. 1. Anna is phoning Mr. Brown for an appointment. Listen to the conversation and choose the best answer to each question you hear. 1.

A. On Monday.

B. On Tuesday.

C. On Wednesday.

D. On Thursday.

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28. 2.

A. He'll visit the factory.

B. He'll have lunch with someone.

C. He'll meet someone from the Head Office.

D. He'll have an important meeting.

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29. 3.

A. On Tuesday morning at 9:30.

B. On Tuesday afternoon at 3:00.

C. On Wednesday morning at 9:30.

D. On Wednesday afternoon at 3:00.

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30. 1. Listen to the conversation between Tom Barnes and his secretary, Cathy. Then complete the schedule.

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31. 1. Listen to the passage twice and fill in the blanks with what you hear. Time is equal to everyone. Whether you are smart or foolish, ugly or beautiful, you have the same 24 hours each day that everyone else has. How you spend that valuable time determines the 1 . Time is more precious than any possession. There are three rules for effective time management. Firstly, don’t create 2 . Don’t try to work full time and take a full load. Be reasonable about how much work you can do. Secondly, make a list of all the things that you need to get done in a given time period. Put the tasks in order of _______3______and delete any unimportant items. Thirdly, avoid lack of focus. Use lists to 4 . To be more attentive, set boundaries with family and friends when you are at work, as personal phone calls and emails can easily disturb your workday progress. In a modern 5 , you can use technology to help. For unimportant communications, provide clients with a fax number or email address. This should cut down on the number of unimportant phone calls you receive throughout the day.

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32. 1. Which of the following is NOT among the things that Alice needs?

A. Printer paper.

B. Ballpoint pens.

C. Folders.

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33. 2. What do they say about the pens?

A. They are too expensive.

B. They are poor in quality.

C. The brand is not popular.

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34. 3. What does Alice promise to do?

A. Give Eric a list tomorrow.

B. Change the pen suppliers very soon.

C. Purchase the supplies by herself.

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35. 1. Mr. Anderson and his colleagues are having a meeting. Watch the video clip and tick (√) the items that are covered in the meeting.

A. The proposal for the project

B. Bill's meeting with Mr. Black

C. The price of the products

D. The packing of the products

E. The budget for the project

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36. 1. Mr. Anderson is quite satisfied with Alice's work.

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37. 2. Alice accepts the new position after some hesitation.

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38. 1. Match the words or phrases on the left with their meanings on the right.

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39. 1. Complete the following sentences with the words or phrases from the box. Change the form if necessary. knowledgeable imply manner intelligent conduct representative entertain formal urgency turn out 1. This restaurant is an excellent place for ______________ business guests. 2. Some parents insist that children learn good table ________ at home. 3. He said he agreed with us, but the way he spoke _________ something else. 4. Something should be done about this as a matter of _______. 5. The secretary dreamed of having some kind of software to organize her files _______________. 6. You’d better wear a tie, because this is a(n) ___________ party. 7. She wanted to learn how to ____________ herself in a job interview. 8. We need to find a(n) __________________ person to give us some advice on this matter. 9. To my surprise, the stranger ________________ to be an old friend of my mother’s. 10. Thomas is the _________________ of his fellow workers at the meeting.

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40. 1. Task 3 Rewrite each of the following sentences with the words or phrases given in the brackets. Change the form if necessary. 1. He has obtained a good reputation for his business. (build up)

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41. 2. My little brother showed his best manners in the summer camp. (be on one's best behavior)

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42. 3. If you have a difficult time, I'll support and encourage you until the end. (see through)

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43. 4. Don't throw the plastic bags away, as they may be useful sometime. (come in handy)

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44. 5. It is good for you to know what you don't know. (pay)

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45. 1. Task 1 Read the passage. Then match the business meals with their characteristics. （填对应characteristics的数字，每行两个空应填的数字按从小到大顺序） Business Meals: breakfast meetings___1___ ___2____ lunch__3____ ___4____ afternoon tea or coffee___5___ ___6____ dinner___7___ ___8____ Characteristics: 1. lasting about 45 minutes 2. convenient during business travels 3. lasting less than one hour 4. relaxing to talk about business 5. not necessarily to talk about business 6. get to know a guest a bit better 7. formal 8. get to know other people

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46. 1. Decide which of the following behaviors are Do’s or Don’ts for business meals according to the passage.

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47. 1. Task 1 Decide whether the following statements are true (T) or false (F) according to the menu. 1. In the menu tuna fish is served as a main course.

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48. 2. Grilled steak is dressed with garlic sauce.

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49. 3. There are cakes and pies for dessert.

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50. 4. You can choose two main courses for each set lunch.

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51. 5. You can have your lunch in Coral Room or Harbor Room.

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52. 1. Task 2 Fill in the blanks in the following menu with the given dishes. （填大写字母） A. French Onion Soup B. Banana Pudding C. Chocolate Ice Cream D. Roast Turkey E. Strawberry Cake F. Mixed Salad G. French Steak

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53. 1. Listen to the conversation and fill in the blanks with what you hear. M: Hi Diana, thanks for your help on the contract. We're having a dinner this evening to celebrate getting the contract.________________1________________. W: ___________2________________I have to work overtime tonight. M: That's a pity! Maybe you could join us a little later? W: I'm really sorry. ___________3_____________. I'm going on a business trip tomorrow and have got an early plane to catch. M: Sorry you can't be there.___________4_____________? W: Sure. Anyway,_________5____________. Hope you guys have fun!

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54. 1. John works in Season Hotel. He is receiving a phone call. Listen to the conversation and fill in the hotel reservation form below.

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55. 1. Listen to the conversation and decide whether the following statements are true or false. Then write key words to support your answers. 1. The woman is very familiar with Chinese food

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56. 2. The restaurant is famous for four dishes.

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57. 3. The two speakers are going to order a bottle of red wine.

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58. 4. The soup will be served after the food.

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59. 1. Listen to the passage twice and fill in the blanks with what you hear. The main difference between Chinese and Western eating habits is that in the West everyone has their own plate of food, while in China the dishes are placed on the table and everyone shares. If you are being treated by a Chinese host, he will _____1_____ to give you a taste of many different types of dishes. The Chinese ________2________ their food culture, and will do their best to show their hospitality. The meal usually begins with ____3____ at least four cold dishes, to be followed by the main courses of hot meat and vegetable dishes. Soup then ______4______ followed by staple food ranging from rice, noodles to dumplings. Perhaps one of the things that surprises a Western visitor most is that some Chinese hosts like to put food onto the plates of their guests. This is a sign of __________5___________. It is always polite to eat the food. If you do not like it, just leave the food on the plate.

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60. 1. Watch the video clip again and complete the reservation form taken by the receptionist. Reservation Form Guest Name:______1_______ Time:_____2_______ Special Requirements: 1._____________3______________ 2. ____________ 4______________ Reservation will be cancelled(please tick) :___5____ □ A. Upon the guest’s call. □ B. Automatically if the guest is 20 minutes late.

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61. 1. Bill Smith and Laurent White are ordering their food. Watch the video clip and choose what they order.

A. Cold Dishes

B. Hot Dishes

C. Hot Soups

D. Rice and Noodles

E. Drinks

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62. 1. Watch the video clip again and choose the correct answer to each question. 1. Why did Bill get a table so easily?

A. Because he is a VIP of the restaurant.

B. Because he has reserved one.

C. Because he arrives with a foreigner.

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63. 2. Which of the following is NOT ordered?

A. Steamed Fish.

B. Beijing Roast Duck.

C. Fried Bamboo Shoots.

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64. 3. What kind of drink is ordered?

A. Red wine.

B. White wine.

C. Rice wine.

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65. 1. Bill and Laurent are commenting on the food. Watch the video clip and decide whether the following statements are true or false. 1. Bill knows little about Chinese food.

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66. 2. Laurent likes the food ordered.

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67. 1. Watch the video clip again and explain why the fish is tasty by filling in the following table.

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68. 1. Bill and Laurent are talking about business during the meal. Watch the video clip and decide whether the following statements are true or false. 1. Laurent needs to find a new supplier to replace Bill's company.

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69. 2. Bill and Laurent discuss details of their next order.

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70. 1. Watch the video clip again and answer the following questions. 1. What's the main purpose of Laurent's trip? The main purpose of Laurent's trip is to ________1___________ at this year's Guangzhou Trade Fair. 2. Why does Laurent need to find new suppliers? Because they developed a new production method for a ________2__________. 3. How long has Laurent been doing business with Bill? Laurent has been doing business with Bill for ____3______. 4. What kind of price will Bill give for Laurent's new order? Bill will give the __________4_______price as usual for Laurent's new order.

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71. 1. Read the invitations below and complete the following statements. 1. The dinner for ________________________will be held at Grand Hotel. 2. Sarah invites her friends to ___________________. 3. “RSVP” means __________________________. 4. Bob invites Lisa to_______________.

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72. 1. Task 1 Match the words on the left with their meanings on the right.

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73. 1. Task 2 Complete the sentences with the words from the Task 1. Change the form if necessary. We hold great respect for their cultural ______. He would like to order today's ______ in this restaurant. Their dances have _______ our interest in their culture. The boy was so ____ by the game that he forgot to do his homework. Jenny's story _____ the artist to create many famous paintings. We pray that both sides will continue to ______ their commitment to the peace agreement. This story is the larget ______ in this city. He had a _____that one day all slaves would be free. We will _____ for excellent in our service. Quality is our best ___ to our customers.

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74. 1. Choose the facts about Starbucks mentioned in the passage. A. It is a refreshing drink. B. It is an Italian coffee bar. C. Howard Schutze founded the company. D. There are 18,000 Starbucks all over the world. E . The name of the company comes from Moby-Dick.

A. It is a refreshing drink.

B. It is an Italian coffee bar.

C. Howard Schutze founded the company.

D. There are 18,000 Starbucks all over the world.

E. The name of the company comes from Moby-Dick.

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75. 1. ( ) The vision of Starbucks is to open many stores in the world.

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76. 2. ( ) In the passage, Sumatra is a kind of coffee.

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77. 3. ( ) The word “connection” means a feeling of having something in common.

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78. 4. ( ) Starbucks tries to give its customers a special experience.

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79. 5. ( ) The heritage of Starbucks refers to the Italian coffee tradition.

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80. 1. A case can protect your iPod from being bent, dropped or crushed.

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81. 2. You should fit a connector into a port correctly and join them with ease.

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82. 3. IPod playtime might shorten if it’s stored in a place where the temperature is below 0 centigrade.

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83. 4. Don’t leave you iPod in parked cars unless it is switched off.

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84. 5. You can use a soft and slightly damp cloth with household clearers to clean or iPod.

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85. 1. Situation 1 You are swimming and sunbathing on a beach.

A. Leave your iPod in a locked waterproof case.

B. Put your iPod directly in the sunlight while sunbathing.

C. Listen to your iPod at 50% volume for more than two hours on the beach.

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86. 2. Situation 2 The headphone is dirty. You want to clean it yourself.

A. Unplug the headphones and place the iPod out of harm’s way.

B. Use a cotton ball with rubbing alcohol.

C. Use a fine toothbrush with water.

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87. 1. M: Could you give me the size of the printer? W: Yes. It’s 15 centimeters(1) _______ . M: How about its (2)__________ ? W: It’s 30 centimeters wide. M: How long is it? W: The (3)________is(4) ________ centimeters. M: By the way, how much does it weigh? W: Its(5) ________ is 5 kilograms.

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88. 1.

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89. 1. Item For Against Pen practical Not original Mouse pad 1)_______; 2)_______; Carries the logo Business card case nice 3)_______ Conference bag Carries the logo; 4)________; 5)_________; Practical Not original

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90. 1. A shop assistant is presenting a new model of language translator to her customer. Listen to the conversation and choose the points the woman mentions in her description. Attractive B. Weight:80g C. Two Colors D.Length: 12cm E. Safe to use F. width: 6cm G. Easy to use

A. Attractive

B. Weight: 80g

C. Two Colors

D. Length: 12cm

E. Safe to use

F. width: 6cm

G. Easy to use

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91. 1. Watching1-Task 1 Watch avideo clip between Alice and David at the Expo, and decide whether thefollowing statements are true (T) or false (F). ( )1. Alice tries to persuade David to buy her products.

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92. 2. David must be a very fashionable man.

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93. 1. Watch the video clip and answer the following questions. What functions does the eye cream have? It can effectively reduce the appearance of ____1____and ____2____.

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94. 2. Why is usage of the eye cream important to Tony? The retailers must ____the procedure for use.

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95. 3. Why shouldn’t you drag the skin while rolling the eye cream under the eye? It may result in ____.

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96. 4. Why should you pat the eye area? To allow the eye to ____1____completely and help____2____the facial muscles.

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97. 5. What will Alice and Tony probably do tomorrow morning? Have ____.

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98. 1. Time-honored brands need innovation to survive Drinking herbal tea is a longtime tradition here in Guangzhou, mostly due to the city’s moist and hot weather. Cooked through boiling Chinese herbal medicine, herbal tea helps 1. ________ body heat and humidity. A wisdom handed down from ancestors centuries ago, herbal tea has become popular nationwide. “Wanglaoji” is the best-known local brand, dating back to 1828. This year alone, Wanglaoji has opened four new stores in Guangzhou. Pop culture elements are now incorporated into the 2. ________ design. Some even buy it from e-commerce platforms like JD.com. However, such success for an old Chinese brand that retains its popularity still today, is quite rare. There are around 1,200 so-called “China time-honored brands” designated by the Ministry of Commerce, but only a handful of them are operating in good conditions. One expert says a lack of 3. ________ is the main reason for their decline. But why should it matter whether these time-honored brands survive or die? Wang says they represent the essence of China’s business civilization, therefore should be protected. Furthermore, some of them have core identities, which helps them gain international 4. ________. The key, Wang says, is to think beyond “exporting” your products. “First you need to keep innovating your product. Secondly, try to solve problems for international customers, meeting their demands. Thirdly, set up branches overseas, hire locals to 5. ________ your product, and create public good.” Having already penetrated Southeast Asian and American markets, Wanglaoji has the ambition of becoming China’s Coca-cola. On that note, Professor Wang believes the country’s cultural 6. ________ will be the crucial factor. He says China should continue to build its soft power as it nurtures more globally influential brands.

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99. 1. 建议答案从文中复制： The Ascend P7 will confront tough rivals from Samsung, apple and others. It has many necessary competitive specifications: A 5-inch 1920 X1080 display, 4G networking, a 1.8GHz quad-core processor, a 13-megapixel rear-facing camera and an 8-megapixel front-facing camera, Gorilla Glass 3 housing on both its front and back. It's built in the inevitable slab shape, has a trim thickness of 6.5mm, and runs Android modified with Huawei's Emotion interface. The Phone will be available in dozens of European and Asian countries for a price of 449 euros. Huawei Ascend P7 Display (1)_________________ Networking (2)_______________ Processor (3)_________________ Cameras (4)_______________ Thickness (5)_____________ Price (6)_______________

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100. 1. Complete the following sentences with the words or phrases from the box. Change the form if necessary. opportunity export profit exchange participate consumer additional legal party specialize in 1. The company announced a trading ________ of $2 million for 2008. 2. Everyone in the class is expected to __________ in these discussions. 3. The price increases were passed on by the firm to the _________. 4. The judge’s son hopes to enter the ________ profession. 5. A(n)__________ charge is made for heavy baggage. 6. The talks will be attended by all ________ . 7. May I take this ________ to thank you all for coming? 8. First he ___________ painting birds and later in writing about them. 9. The battery I bought is of the wrong size—I wonder if the shop will __________ it. 10. They ________ wheat to Russia and import silk from Japan.

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101. 1. Match the words or phrases on the left with their meanings on the right.

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102. 1. Trading often takes place in our daily life.

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103. 2. A country has the opportunity to make more profits if it decreases wages for the work force and investment in plants and equipment.

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104. 3. If a country specializes in what it produces best, it would make fewer profits because it loses the opportunity to sell other goods.

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105. 4. According to comparative advantage, people should specialize in what they do best and then trade their products for the things they need.

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106. 5. A win-win situation means that both the country and its consumers can benefit from international trade.

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107. 1. The sales confirmation is made between ___________ and Tesko Co., Ltd.

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108. 2. The total value of the goods is USD ____________ (in figures).

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109. 3. The Children's Jackets are priced at USD__________ each piece.

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110. 4. The Seller agrees to sell the Buyer ______ pieces of Men’s Jackets.

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111. 5. The Seller shall ship the clothes on ________, 2014.

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112. 1. Cathy Brown is showing some products to Ryan Bush. Listen to the conversation and fill in the blanks with what you hear. W: Nice to meet you, Mr. Bush. What products are you interested in? M: I’m interested in your company’s printer. Can I have a look at your printers on display first? W: Sure. Here are our_____1____which may help you make a good decision. M: Could you give me some idea of your prices? W: Here is ___2_______. M: Let me see. Er… it’s a little expensive. Could you give us ____3_______? W: I’m sorry. This is our lowest price and we can’t go any further. M: We’ll place a large order this time, if the price is more favorable. W: When you consider the quality of our products, you’ll see our price is ___4______. M: Well, I’ll call our head office and see what they have to say. W: No problem. Thank you for your enquiry. If you need any more ___5_____, please call me. This is my card. M: Thank you.

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113. 1. Jim Weeks is discussing an order with Molly Smith. Listen to the conversation and decide whether the following statements are true or false. 1. Pure silk shirts are an old style for last year.

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114. 2. The minimum order is 800 pieces at US＄16.

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115. 3. The man requires that the woman reduce the minimum order to 300 pieces.

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116. 4. In the end, the woman reduces the minimum order with a slight increase in price.

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117. 1. Mr. Mailer is discussing some terms with Miss Wright. Listen to the conversation and complete Mr. Mailer's notes. Mr. Mailer's Notes a ( ) discount for an order of US$100,000 and over in value A ( ) must be signed within one month ( )will be make within two months after the sales confirmation has been signed.

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118. 1. Listen to the passage twice and fill in the blanks with what you hear. Negotiating is the process by which two or more parties with different needs and goals work together to find a mutually acceptable solution to an issue. Understanding more about the negotiation process allows you to manage your negotiations with confidence and it increases _______1______. Before the negotiation, you should _____2_______ clearly: determine what you want and what your bottom line would be. During the negotiation, start by talking about something with which no one could disagree. You can recite ____3______ that the other party will say yes to. Give them a chance to tell you what they want. They may have an offer more favorable than you expected. If you disagree with something, state your disagreement in a ______4______ way. Don’t quarrel with the other party or get into a struggle. Remember negotiation does involve compromise. Unless you can get the other party to want exactly what you want, you will have to compromise. But you don’t have to compromise your principles. Negotiating is a complex process but one ______5_______. If you follow the tips above, you will find the process easier.

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119. 1. Laurent White is talking with Alice on the phone. Watch the video clip and choose the correct answer to each question. 1. What's the purpose of Laurent White calling Alice?

A. To bargain for a better offer.

B. To refuse her offer.

C. To cancel the deal.

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120. 2. What's the result of this telephone conversation?

A. They call the whole deal off.

B. They reach an agreement.

C. They decide to negotiate later.

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121. 1. Alice comes to Laurent White's office to sign the contract. Watch the video clip and decide whether the following statements are true or false. 1. They've signed the sales contract in English as it's only legally recognized under Canadian law.

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122. 2. Laurent White emphasizes that shipment should be effected before the end of July.

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123. 3. Alice's manager has already signed the contract before Alice brings the contract to Laurent White.

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124. 1. What does Mr. Burner's company mainly deal with?

A. Shipment.

B. Containers.

C. Insurance.

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125. 2. What's the purpose that Alice comes to see Mr. Burner?

A. To settle charges.

B. To book a shipment.

C. To get containers.

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126. 1. Why does Alice come to Bill's office?

A. To ask some questions.

B. To collect the payment.

C. To get the documents.

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127. 2. How does Alice feel after Bill's explanation?

A. More depressed.

B. More confused.

C. Much clearer.

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128. 1. China says it will respond to recent investigations and sanctions on its companies by the United States and India. Feng Yilei has the story. Chinese companies are facing new trade 1. ________. Last week, the United States launched an investigation into LuXshare Precision, a Chinese manufacturer of electrical components that supplies Apple. The case was opened up under Section 337, usually related to intellectual property 2. ________. In response, the Chinese Ministry of Commerce said Thursday it's supporting the firms being targeted and helping them deal with the probe. "The Chinese government attaches great importance to the protection of intellectual property rights, and always advocates companies to respect intellectual property. At the same time, we oppose any 3. ________ of intellectual property rights in the name of practicing protectionism. We hope the U.S. International Trade Commission is able to conduct an 4. ________, fair and impartial investigation in accordance with the law, and properly resolve intellectual property disputes between enterprises." The investigation against the Chinese company was opened one day after Joe Biden took office, though the complaint was filed weeks before. The U.S. Commerce Department is also accusing Chinese 5. ________ of dumping plywood and millwork products. On Thursday, China responded to the probes. "The U.S. investigation 6. ________ the facts and uses the 'surrogate country' approach, presuming unfavorable facts. It seriously harms the 7. ________ of Chinese companies, as well as downstream industries and consumers in the U.S.. China is firmly opposed to this." The Chinese official also condemned 8. ________ on Chinese companies by India, after it banned over 50 Chinese apps including TikTok. Beijing says it will continue to encourage Chinese companies to safeguard their legal rights. But it's also expressed determination to manage trade 9. ________ with its partners. The MOFCOM spokesperson said China hopes other countries to promote mutual trust and bring 10. ________ economic and trade cooperation back on track. That includes not just India, but also Australia, who expects Beijing to lift its ban on imported coal.

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129. 1. Read and complete the memo with the given words. appointed act inform place respect TO: All employees FROM: Daniel Krammer, General Manager DATE: August 20, 2008 SUBJECT: Change of Sales Manager I am writing to ___1__ you that Mr. Owen Smith, the sales manager, resigned his position on August 15, 2008. He therefore has no authority to __2___ for this firm in any ___3__ from that date. Mr. Leo Brown was ____4_ the new sales manager by the board to take the __5___ of Mr. Owen Smith.

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130. 1. Complete the passage by using the words or phrases learnt in Reading A.(注意：答案已给首字母作为提示，输入答案时须为单词的全拼） Goods must be t____1______ from where they are produced to the markets. Genernally, there are five m____2_____ of transport and each is c_______3____________ by its different carriers. Rail transport plays an important role in the total freight. Its advantage l_____ in its abilities to meet different needs. In addition, the freight rates ________5_______ with the other modes of transport. Air transport is used for goods where the higher c____6_____ of transport gives way to other considerations.

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131. 1. The frieght rate of railway transport is quite favorable by comparison with other modes of transport.

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132. 2. Motor-freight carriers are less advantageous for transport bulky products.

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133. 3. The cost on construction and maintenance of pipelines isn't much.

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134. 4. People tend to choose waterway carriers when the speed and the transportation value of the goods are not the priorities.

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135. 1. You cannot fill in the air waybill in languages other than English.

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136. 2. It is correct to write all shipment contents under one title.

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137. 3. The sender needn’t pay for transportation charges if the recipient fails to do so.

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138. 4. The first 24 characters of your billing reference will be printed on your invoice.

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139. 5. You need to take off and keep the sender’s copy.

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140. 1. Match the following words and expressions from Reading B with its possible meanings.

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141. 1. Read the following passage and choose the correct answer to each question. College is a place to explore many possibilities；you really can’t do it all-unless you manage your time wisely.Here are some tips I have found very helpful for managing my time and maximizing my study efforts： 1.Determine your goals.What do you want to get out of a college education? Academic(学术的) knowledge? Leadership experience within a club? Decide what is most important to you.Then devote proportionate(成比例的) amounts of time to those efforts. 2.Plan ahead.You may think you Call keep everything in your head, but as the activities on your schedule start piling up, making a schedule can really help organize even little tasks. 3.Study at strategic(关键的) times.Don’t wait until you’re falling asleep to study.Study first.Save those e—mails to check later, because tasks that don’t require much energy and attention can still be done when you’re tired. 4.Motivate(激励) yourself! You know that TV show you’ve been dying to see, or that game of chess you’ve been waiting all week to challenge your friend to. These and many other special activities can be used for motivation.Promise yourself that you’ll force yourself to work efficiently.(Don’t rush through the assignment, though.) 5.Take a nap.Sometimes even a 20-minute nap in the afternoon will give you the extra energy you need to get through the day. 1.We need to play ahead in order to ________.

A. keep a record of all the events

B. better organize our activities

C. store everything in our head

D. pile up little tasks neatly

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142. 2. Strategic times are best for us to _______.

A. save energy

B. check e-mails

C. study efficiently

D. organize activities

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143. 3. Which of the following could be used as a motivation to do our assignments?

A. Remembering our urgent tasks.

B. Any activities we’re eager to do.

C. Taking a break in the afternoon.

D. The promise to study efficiently.

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144. 4. What can help us to keep refreshed throughout the day?

A. Doing some physical exercise.

B. Taking a short nap in the afternoon.

C. Rushing through some assignments.

D. Playing a game of chess with a friend

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145. 5. Which of the following could be the best title for this article?

A. Study Habits and Time Management

B. Business Management and Leadership

C. University Education and Campus Life

D. Life Goals and Academic Development

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146. 1. Task 1 Match the words or phrases on the left with their meanings on the right.

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147. 1. Complete the following sentences with the words or phrases in the following box. 1) namely 2) bulky 3）volume 4）maintenance 5) economical 6) give way to 7) lie in 8) transport 9) delivery 10) advantageous 1. There are three colors in the British flag, _______, red, white and blue. 2. The late __________ has caused a lot of customer complaints. 3. The lakes gradually ___________ deserts as the climate changes. 4. After two days of preparation, the goods are finally ready for __________. 5. The __________ of water in this tank is 350 liters. 6. The solution to the sales problem __________ a better quality of the products. 7. These houses are offered for sale at _________ prices. 8. Regular __________ is very important if you want to keep this machine in good order. 9. Before boarding the airplane, you have to check in ________ luggage over there. 10. He wanted to travel to Beijing in the most __________ way.

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148. 1. Find out the advantages or disadvantages of each mode of transport mentioned in the passage. Some are provided for you. 1.Rail Transport Rail transport has the advantges such as being capable of meeting different needs; carrying heavy or light products and___________________________________. In addition, it has favorable fright rates. 2.Water Transport The means of water transport is a kind of low-cost way to carry______ and low-value goods. 3. Road Transport It is able to perform_________________ delivery and to avoid repeated handling and transshipment. 4. Pipeline Transport It is an economical way to transport ___________, gases or solid/liquid mixtures especially when the volume is large. 5. Air Transport Air transport has the highest speeds among the five modes of transport, however, its _____ is rather high.

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149. 1. Listen to the conversation between a customer and the manager of the Delivery Department. Then fill in the blanks with what you hear. M: Could you deliver our goods by train? W: Why? According to our 1 we should deliver them by truck. M: We hope we can receive the goods 2 . It’s faster by train. W: Don’t worry. We’ll have no trouble meeting your ________3________. And if a customer requests a carrier other than truck, he must bear the 4 . M: Well, in that case, we don’t insist on changing the 5 if you promise to deliver the goods on time. W: All right. Thank you.

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150. 1. Betty Wilson is discussing with Andrew Blare about some terms of the contract. Listen to the conversation and choose the best answer to each question you hear. Question 1: What are the two speakers talking about?

A. Delivery date

B. Terms of payment

C. Insurance

D. Packing

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151. 2. Why does the man have to have the products before April?

A. Because the products are in urgent need by their clients.

B. Because there is no liner scheduled in April.

C. Because the products will be shipped to another port.

D. Because April is selling season for the products.

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152. 3. When will the products probably be shipped?

A. By the middle of March.

B. On March 19th.

C. The last week of March.

D. On march 25th.

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153. 1. Frank Murphy receives a call about delivery arrangements. Listen to the conversation and complete his notes. 1. The ship reached Shenzhen Port ( ) and started unloading in the afternoon. 2. There’re ( ) containers in all. 3. The trucks should arrive ( ) or early Thursday. 4. Call the ( ) and ask if the imports can be unloaded on Saturday.

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154. 1. Listen to the passage twice and fill in the blanks with what you hear. Getting your products to your customers on time, in good condition and at a reasonable cost, is very important. As for the means of shipping your products, that decision should be made _______1______ your business needs and budget. Four main means of transport are used internationally. Road transport is ______2________ choice for shipping goods within a country. Prices are different according to whether the shipment is a full-truck load or a less-than-full-truck load. The railway is another important means of transport within a country, particularly where roads are _____3_________. Air transport is the most expensive choice. However, it has the advantages of speed, reduced insurance and ______4_______. Water transport is used mainly for heavy goods. It is the slowest but least expensive mode of transport. Besides means of transport, you will also need to pay attention to product packaging and insurance. Packaging protects your goods from shipping damage. It is ________5__________ that you insure your products. Insurance protects you against financial loss when products are stolen, damaged, delayed or accidentally lost.

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155. 1. Jack is calling Bill on the issue of packing. Watch the video clip and decide whether the following statements are true or false. Then write down the key words to support your answers. 1. At first, the two speakers have different opinions on what kind of boxes should be used for packing.

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156. 2. At last, they decide to use wooden cases for packing.

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157. 1. According to Bill, there haven't been any customers who ever complained about their way of packing goods.

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158. 2. Watch the video clip again and choose the correct answer to each question. 1. According to the conversation, what is the advantage of cardboard boxes?

A. They are cheaper.

B. They are easier for packing.

C. They are lighter and easier to handle.

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159. 3. Which of the following protection measures is mentioned in the conversation?

A. The boxes are reinforced with steel straps.

B. All the boxes are wrapped up with plastic sheets to be waterproof.

C. The boxes are filled with foam to release pressure from collision.

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160. 4. Which of the following is NOT mentioned as a special requirement for packing?

A. To wrap each piece individually.

B. To pack 10 pieces together.

C. To put a label on each piece.

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161. 1. Fill in the blanks with the words said by Mr. Jack Black. But we’ve had a number of 1 orders and, according to our forecast, we must bring 2 the shipment if we are to fulfill those orders before Christmas. I know there will be difficulties. If our goods can arrive 3 days before the Christmas season, our sales might increase by 4 . Then we can place a larger order with you next year. So, could you do everything possible to bring the time forward to early 5 ?

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162. 1. Fill in the blanks with the words given below. Change the form if necessary.（观看下方的微课可以帮助你完成此测试） Dear Sirs, I am writing to______ you that the goods your company shipped for us have not been supplied correctly. On 1 November 2008 we consigned (托运) 12,000 super long-life batteries to your company for ________. The consignment (托运的货物) arrived yesterday, ____ it contained only 10,000 batteries. This error put our firm in a difficult position, as we had to make some emergency purchases to fulfill our commitments to all our customers. This caused us considerable ____________. I am writing to ____ you to make up the shortfall immediately and to _____ that such errors do not happen again. _________, we may have to look elsewhere for shipment. I look forward to ______ from you by return. Yours faithfully, Jack Walters Purchasing Officer

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163. 1. 以下十个句子可以用于投诉信的开头或者结尾，请把它们归类： A. I am writing to complain about a serious defect found in the computer I bought from you. B. I am writing to request a full refund of the course fee I have paid. C. I believe this matter can be resolved quickly and look forward to your early reply. D. If this matter is not put right soon, I fear it could have serious consequences. E. I am writing to notify you of a claim for damaged goods against your company. F. If I do not hear from you within the next seven days, I will have no option but to go the city council to have my complaint heard. G. I look forward to receiving a replacement as soon as possible. H. A very serious problem has arisen in connection with a language course you provided and operated. I. I am wondering if it would be possible for us to meet and discuss the situation. J. I would like to draw you attention to the attitude of your front-desk receptionist towards the guests. 可用于投诉信开头部分的句子：⑴____；⑵____；⑶____；⑷____；⑸____ 可用于投诉信结尾部分的句子：⑹____；⑺____；⑻____；⑼____；⑽____

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164. 1. Task1 Match the words or phrases with their meanings

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165. 1. Task 2 Complete the sentences with the following words or phrases. Change the form if necessary. 1. After Tom passed his driving test, he ________ an application for his driver’s license. 2. Mary and I have __________ cooking, so we live on salads these days. 3. If I were you, I’d __________ before investing the money in that business. 4. He had read the novel himself, and made quite a few __________ on it. 5. The committee’s suggestion will be _______ once the president gives the permission.

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166. 1. Task 1 Answer the following questions according to the passage A (根据课文A 填空） Where does the writer most probably live? _____________________ ( 一个单词，专有名词城市名首字母需大写）

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167. 2. Why is the process of gathering data important for customer satisfaction measurement? Becauseit helps to obtain a representative ___________ of customers and keep bias to a minimum.

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168. 3. What did the owner’s note in the questionnaire begin with? It began with the words “_________________”.

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169. 4. In order to successfully measure customer satisfaction, what should an organization pay much attention to? It should pay much attention to the ______________________ process.

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170. 1. Task 2 Decide whether the followingstatements are true (T) or false (F)according to the passage. ( ) The writer was not satisfied with the meal of the restaurant.

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171. 2. ( ) Establishing a process of gathering data is as important as proper questionnaire design for customer satisfaction measurement.

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172. 3. ( )The owner of the restaurant didn’t really want to measure customer satisfaction.

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173. 4. ( ) The writer hadn’t intended to fill in the blank questionnaire.

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174. 5. ( ) The writer thought postage-paid questionnaires would be a good wayto measure customer satisfaction.

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175. 1. Task1 Decide whether the following statements are true (T) or false (F) accordingto the warranty. 1. Apple warrants its iPhones and software, excluding its accessories.

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176. 2. The limited warranty on new iPhone hardware ends after one year from the date of purchase.

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177. 3. You can send your iPhone to an Apple Retail Store for repair in a shipping box provided by Apple and they will pay all the charges.

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178. 4. With AppleCare+, Apple experts can solve all the software problems in your iPhone.

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179. 5. AppleCare+ must be purchased when you buy your new iPhone at an Apple Retail Store.

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180. 1. Task 2 Surf the official website of Apple and find answers to the following customers’ questions. A．How much will my in-warranty service cost? Answer: Warranty service for eligible repairs is available ___________ for ___________(*该空填阿拉伯数字) months from the date of purchase.

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181. 2. B. What types of damage are not covered by my warranty? Answer: Apple’s Limited Warranty for iPhone excludes coverage for damage resulting from ___________, disassembly,unauthorized ___________ and unauthorized modifications.

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182. 3. C. Can I extend service coverage on my iPhone beyond the warranty? Answer: Apple Care+ extends the warranty to___________(填英语单词） years from the original date of purchase and includes ___________ (填英语单词）incidents of accidental damage from handling, each subject to a $___________(填阿拉伯数字） service fee plus applicable tax.

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183. 1. Task 2 Lisa is Mr. Haywood’s secretary. She is talking with Robert Rowley, abusiness partner of the company. Listen to the conversation and choose the bestanswer to each question you hear.(1-3) 1.

A. Because he's out on business.

B. Because he didn't receive Mr. Rowley's messages.

C. Because Lisa didn't tell him.

D. Because he has been very busy recently.

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184. 2.

A. Next week.

B. By the end of the week.

C. Tomorrow.

D. This afternoon.

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185. 1. Task 3 A customer is complaining to a shop assistantabout a box of printing paper she bought.Listen to the conversation and decide whether the following statements are true or false. Then write key words to support your answers. 7-Listening-3.mp3: 1. The woman bought a box of printing paper last week.

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186. 2. On the box ofthe printing paper it says B5.

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187. 3. The woman demanded a refund of 20.35 pounds.

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188. 4. The assistant would call their other branch to see if they have any.

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189. 1. Task 4 Sophia is receiving a phone call from a customer. Complete the CustomerService Help Form with what you hear. 7-Listening-4.mp3: Customer Service Help Form Name of customer Eddie Edwards Address 28 TwyfordAvenue Phone No. 1. ( ) Product 2. a SONY ( ) Problem It won’t record. When purchased 3. ( ) Length of guarantee 4. ( ) years (填英文单词） Customer has receipt? 5. ( ) Yes□/No□ Customer has guarantee certificate? 6. ( ) Yes□/No□

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190. 1. Task 5 Listen to the passage twice and fill in the blanks with what you hear. 7-Listening.mp3: To better communicate with a complaining customer, use the following steps to help you handle and solve the problem. Firstly, ________1__________. Write down any names, dates, and major points of the complaint. Secondly, think twice before _______2_______. Express your regret for hisor her dissatisfaction and any inconvenience he or she may have experienced,but think before you give any promise—because nothing annoys customers more than a broken promise. Thirdly,check the facts. Make sure ______3______the customer has given you is correctand work out solutions by yourself. The last step is to offer solutions. When the customer complains, you should always offer him a solution to the problem.If you cannot directly fix the problem, offer him something else to try and keep him satisfied. There are many different types of solutions which could turna disappointed customer into a happy one, such as, to _______4________ , refund the money, offer arepair, offer a discount on the next purchase, and _____5_______ the inconvenience caused.

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191. 1. Watch the video clip again and fill in the blanks with proper words. u07p21.mp3: Rose reassures Gloria that their products have passed a rigid 1. _______ before they are 2. ______________. As Manning’s store has been doing business with TAF for a long time, Gloria has absolute 3. ___________ in TAF’s inspection work. Rose cannot promise a compensation right away because there may be other 4. ___________ causing allergy. She will report the case to the 5. _________ immediately.

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192. 1. Intensive Watching Watch the video clip again and tick (√) the correct answer to each question. u07p22.mp3: What will Dave and his colleagues do before they mass-produce a new product?

A. They will conduct many tests on the product.

B. They will design the packaging of the product.

C. They will conduct many opinion surveys on the product.

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193. 2. Which of the following is NOT Dave's suggestion to Rose?

A. Ask the customer to provide clinical evidence. A

B. Ask the customer to stop using the product.

C. Compensate the customer first.

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194. 1. Rose is calling Gloria. Watch the video clip and decide whether the following statements are true or false. u07p41.mp3: Rose tells Gloria that TAF refuses to compensate the customer.

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195. 2. Gloria is angry with Rose’s way of handling her complaint.

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196. 3. Watch the video clip again and tick (√) the correct answer to each question. u07p41.mp3: According to Rose,what may cause the customer's allergy?

A. The unusual smell.

B. The new formula.

C. The new ingredient.

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197. 4. Under what conditions shall TAF compensate the customer’s loss?

A. If he can show his allergic blotches to support his claim.

B. If he can provide official documents to support his claim.

C. If he can provide his personal identification.

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198. 5. What do you think Gloria will do next?

A. She will remove the TAF products from the shelf.

B. She will help the customer get compensation from TAF.

C. She will ask the customer to stop using the product for the time being.

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199. 1. Rose is visiting Gloria. Watch the video clip and decide whether the following statements aretrue or false. u07p42.mp3: 1. Gloria is happy with the way Rose handled her complaint last month.

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200. 2. Gloria will continue the business with TAF because Rose gives her some gifts.

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201. 1. Task 1 Complete the following letter of adjustment with the given expressions. We will send you Please accept our apology Thank you for your letter We are so sorry that Dear Mr. Benson, __________________ of March 12. ____________________the computer you bought from us arrived in such poor condition. It might havebeen damaged during shipment. ___________________ a new computer as soonas possible. To ensure it reaches you safely, it will be double-packed thistime. ___________________ for the inconvenienceit has caused. Yours sincerely, Emily Watson Emily Watson Customer Service Manager

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202. 1. Complete the sentences with the following words or phrases. 1. Sorry, the manager is not today because he is on a business trip. 2. We can that you will receive the payment this afternoon. 3. The fall in the price is to a sharp reduction in demand. 4. He broke his leg. , he will have to be away from school for two or three months. 5. hard I try, I can never catch up with her.

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203. 1. Decide which of the following should be taken into consideration in choosing a career according to the passage.

A. the location of the job

B. salary prospects

C. personal education and training background

D. employment prospects in the area

E. personal skills and abilities

F. personal qualities and interests

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204. 1. The job opening is offered by the Administrative Department of McDonald’s in Beijing.

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205. 2. McDonald’s serves 46 million customers each day in 118 countries.

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206. 3. The Administrative Assistant works full-time and provides support for three directors and one manager.

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207. 4. The Administrative Assistant may write reports to the directors.

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208. 5. Candidates with a B.A. in English are preferred.

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209. 1. Fill in the blanks with appropriate words.

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210. 1. Task 1 Match the words or phrase on the left with their meanings on the right.

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211. 1. Complete the sentences with the words or phrase from Task 1. Change the form if necessary. trend positive decade guarantee expand identification career statistics assessment relate to 1. She decides to make teaching her _______ because she loves it. 2. The company has ________ its operations in Wuhan by building a new factory there. 3. The cost __________ the amount of time spent on the job. 4. You have every reason to be __________ about the future. 5. Prices have risen steadily during the past ________. 6. The of criminals was made possible by the analysis of fingerprints. 7. The researchers are engaged in environmental quality___________. 8. We can't __________ that you are going to get the cheapest tickets. 9. The ______ of oil prices is still upwards this month. 10. _______ suggest(s) that the number of freshmen in this college has been increasing.

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212. 1. Li Qiang is seeking a job and now he ishaving an interview with Ms. Chen. Listen to the conversation and choose thebest answer to each question you hear.

A. Tsinghua University.

B. Peking University.

C. Qingdao University.

D. Qinghai University.

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213. 2.

A. A technician.

B. A mechanic.

C. An engineer.

D. A director.

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214. 1. Simon is job hunting and is askingMs. Wright for a reference (推荐信). Listento the conversation and decide whether the following statements are true(T) or false (F). 1. The man is moving to another place. ______1_____ 2. The woman refuses to provide a referencefor Simon. ____2______ 3. The man enjoys working in his currentcompany. _____3_____ 4. The woman has mixed feelings aboutSimon’s leaving. _____4_____

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215. 1. Amyand Adam are talking about a job position in the newspaper. Listen to theconversation and choose the descriptions for the job mentioned A. selling books B. working in the evening C. selling furniture D. have to carry some heavy books E. have to be physically strong F. working on weekends G. need to have a driver’s license H. working on weekdays _________ 2. __________ 3.__________ 4. _________

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216. 1. ABC English School isinterviewing Sally Huang. Listen to the conversation and fill in the followinginformation. Interviewee Information Name ___Sally Husang__________________- University (M.A.) __________1____________ M.A. Major ___________2________________ Current Employer __________3____________ Current Job ____________4_______________

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217. 1. Listen to the passage twice and fill in the blanks with what you hear An interview gives you the opportunity to show your qualificationsto a prospective employer, so it pays to _____1_________. The followingprovides some helpful ideas. Make sure your interview clothes are ________2__________ for thetype of firm you are interviewing with. Bring several copies of your résumé.Know the exact place and time of the interview and arrive five to ten minutesearlier. During the jobinterview try to relax and stay as calm as possible. ______3__________ with theinterviewers. Listen very carefully to each question you are asked and givethoughtful, to-the-point and honest answers. Make sure you understand theemployer’s next step in the hiring process; know _________4_________ you shouldexpect to hear next. When the interviewer concludes the interview, thank him orher for the time and confirm how you are to follow-up. Always send a______5________ to the interviewer immediately. It is good to keep the lettershort but to also restate your interest in the position and your confidence inyour qualifications.

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218. 1. Watch a video clip between Benjamin Yang and HelenMajors and tick the (√) reasons why Benjamin left his last job.

A. stressful job

B. hopeless promotion

C. no growth opportunities

D. unsatisfactory salary

E. incompetent boss

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219. 2. Watch the video clip again and tick (√) the correctanswer to complete each sentence. 1. ( ) Benjamin majored in at university. ☐ A. marketing ☐ B. international trade ☐ C. accounting 2.( ) Benjamin worked as at Nova. ☐ A. a domestic sales representative ☐ B. a foreign trade sales representative ☐ C. a leader of a sales team 3. ( )Benjamin is . ☐ A. energetic and active ☐ B. confident and hard-working ☐ C. responsible and modest 4. ( ) Mrs. Majors advises Benjamin to apply for a jobin . ☐ A. a newly-built local company ☐ B. a state-owned enterprise ☐ C. a big foreign trade company

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220. 1. Watch the video clip again and decide whether thefollowing statements are true (T) or false (F). 1. Two areas needrevising in Benjamin’s résumé according to Helen. ( ) 2. At Nova,Benjamin has taken part in three projects. ( ) 3. Benjamin hasdescribed his personal contributions to each project he has joined before. ( ) 4. Helen suggests Benjamin keep all the informationin his résumé within one page. ( )

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221. 1. Benjamin is having a job interview. Watch the videoclip and decide whether the following statements are true(T) or false.(F) 1 ( ) Benjamin willgraduate from college very soon and he has no work experience at all. 2. ( ) The relationship between Cathy and George isinterviewer and interviewee.

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222. 2. Watch the video clip again and fill in the blankswith proper words or expressions.

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223. 1. George is phoning Benjamin to tell him the interviewresult. Watch the video clip and tick the correct answer to complete each sentence. 1. George is working in the . ☐ A. Human Resources Department ☐ B. Marketing Department ☐ C. Administrative Department 2. The main purpose that George phones Benjamin isto inform him . ☐ A. that he is employed by the company ☐ B. how much his salary is ☐ C. when he can start his job

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224. 2. Watch the video clip again and answer the following questions What positiondoes Benjamin apply for in D&G? Benjamin applies for the position of _______1________ in D&G. How much lessdoes the company pay Benjamin for his job than he expected? The company pays Benjamin ____2________ for his job than he expected. How many hoursdoes Benjamin have to work in a day? Benjamin has to ______3______ in a day. When will Benjamin start his work in D&G? He will start his work in D&G ______4__________.

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225. 1. Read the résumé and put the following headings into the proper position.

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226. 1. Read the following questions and match the answers.

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