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中国大学MOOC大学英语1A作业答案

大学英语1A

学校: 九八五题库

学校: 超星学习通

题目如下：

1. 1. Crowds _____ the narrow sidewalks and overflowed into the street.

A. took

B. jammed

C. ran

D. walked

答案: jammed

2. 2. Her father _____ nothing in her education that might make her the most accomplished woman of her age.

A. thought

B. paid

C. thanked

D. omitted

答案: omitted

3. 3. He saw the _____ of a house against the sky.

A. outlook

B. outline

C. outside

D. outfit

答案: outline

4. 4. Too much direct sunlight will _____ the plant.

A. harm

B. hold

C. help

D. heat

答案: harm

5. 5. When we went to the coast we stayed in a holiday _____.

A. vacation

B. camp

C. place

D. site

答案: camp

6. 6. The company _____ 2,000 people worldwide.

A. covers

B. uses

C. employs

D. owns

答案: employs

7. 7. We were unable to offer this service because we hadn’t got the _____ to cope with it.

A. office

B. personnel

C. idea

D. thought

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8. 8. The fat old man looked _____ in his tight white trousers.

A. ridiculous

B. fine

C. well

D. sorry

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9. 9. The _____ department is planning a training program for the new members of staff.

A. personal

B. personnel

C. professional

D. purchasing

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10. 10. Jefferson once said that one must be determined and ____ on what he thinks is right.

A. stick

B. insist

C. persist

D. keep

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11. 11. It is the _____ in that country for women to marry young.

A. habit

B. action

C. condition

D. custom

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12. 12. He is considered a leading _____ in the music industry.

A. number

B. shape

C. figure

D. character

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13. 13. We are very glad to see that all the signs _____ to a successful year ahead.

A. point

B. suggest

C. show

D. react

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14. 14. I don’t think it is right to call people fat because all people are created _____!

A. similar

B. equal

C. alike

D. same

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15. 15. Woolf's writing was completely _____ --nothing like it had ever been done before.

A. latest

B. current

C. familiar

D. original

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16. 16. Now that we are both willing to continue our cooperation, we should take action to _____ out the misunderstandings between us.

A. carry

B. break

C. iron

D. take

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17. 17. Would you please pass me the dictionary _____ cover is black?

A. which

B. that

C. its

D. whose

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18. 18. This is Mr. Smith, _____ I think has something important to tell us.

A. who

B. whom

C. which

D. whose

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19. 19. Yesterday I caught sight of a dress _____ cost far less than one of exactly the same style in the other shop.

A. whose

B. what

C. which

D. this

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20. 20. Last week, we visited a factory ____ makes toys for children.

A. it

B. which

C. in which

D. there

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21. 21. The story about a monkey and the moon was so _____ (ridiculously) that everybody was laughing.

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22. 22. The 41-year-old mother _____ (display)no emotion as she was sentenced.

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23. 23. Some older people are so frightened of falling that they _____ (resticted)their activities.

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24. 24. Most computer users have never received any formal keyboard training. _____(consequence), their keyboard skill are inefficient.

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25. 25. Being _____(punctually) for your interview is very important as the employer is likely to feel this is your usual behavior.

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26. 26. Even after his return on Tuesday, Tom was _____(reluctance) to explain what had happened to him.

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27. 27. Fill in this application form, hand it to the _____(person) department, and then wait for the reply.

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28. 28. In a story statement, Akers gave a(n) _____(outlines) of his plans for the company.

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29. 29. When the wounded soldier came to himself, he _____(find oneself into) hospital surrounded by doctors and nurses.

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30. 30. The diesel engine was _____(name after) its inventor Rudolf Diesel.

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31. 31. I looked everywhere for the missing book _____(in the hope that) I could find it somewhere.

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32. 32. Your data must be _____(base on) scientific research; otherwise, your findings won’t be reliable.

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33. 33. If the police had not _____(step in) when they quarreled, there would have been serious violence.

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34. 34. It’s not right to _____(make fun of) students who are less able in their study.

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35. 35. I _____(approved of) your effort to earn some money, but please don’t neglect your studies.

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36. 36. All our staff members will receive equal treatment _____(regardless of) race, color, nationality, sex, and religion.

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37. 37. Neither side wants to resort to _____(violent).

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38. 38. All great leaders share certain _____(character) which must be seen as the key to their success.

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39. 39. Various groups have been invited to send _____(represent) but the meeting is also open to anyone interested in the idea.

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40. 40. He is _____(formally), exact, and cold, so it’s not easy for you to get along with him.

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41. 41. He stared at the burn-out car in _____(dumb) disbelief.

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42. 42. Three years later many parents were alarmed to find themselves in open _____(confliction) with the church.

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43. 43. It is rude, even cruel to make fun _____ those who are disabled.

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44. 44. My apartment is not a big one, so the study also serves _____ a guest room.

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45. 45. I’m afraid there are still a few details that need ironing _____.

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46. 46. In order to be fair to all those who helped, no name should be omitted _____ the list of contributors.

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47. 47. The challenges that they face are very similar regardless _____ their country of origin.

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48. 48. Greeting customers by name as we do makes them feel _____ home and as though we have a particular interest in them, which we do.

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49. 49. The evidence before us points clearly _____ his innocence.

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50. 50. My father doesn’t approve _____ me leaving school this year.

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51. 1. All the following words and expressions are related to the feelings about home. Read them closely and then use them to complete the passage that follows. Make change if necessary. grow up replace fill move surroundings void miss As the English saying goes, east or west, home is best. Nothing can _____ my home in my heart, even after I have _____ and left home. Ten years ago, I _____ to this city to study. While I was trying my best to adjust to the new _____, I still kept in touch with my old home. However, a(n) _____ gradually found its way into my heart. I _____ home very much. Nothing I did could _____ that void. Nothing is like home away from home.

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52. 1. You will hear a telephone conversation between a caller and a receptionist. Listen and complete the telephone message by filling in the blanks. Write only ONE word or number for each blank. You will hear the conversation TWICE. Message Program’s purpose Provide 1) _____ learning opportunities Student’s application Deadline: no later than two 2)_____ before the new semester Tuition: 3) _____ Other materials A $35 application fee A sponsorship form A 4) _____ statement Pattern of payment Money order, traveler’s checks, or 5) _____ cards Task 2 You will hear a man talking about types of call services provided by a hotel. Listen and complete the note by filling in the blanks. Write only ONE word or number for each blank. You will hear the talk TWICE. Different Types of Calls at the Hotel Alarm calls Should be made before 10 p.m. the 6) _____ evening Long-distance calls The person you want to 7) ______ to will pay for the call Local calls Just plus a 8) _____ before the number and local calls can be made 9) _____ Emergency calls Dial 10) _____ directly in the room

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53. 1. Task 1 You will hear a telephone conversation between a caller and a receptionist. Listen and complete the reservation information by filling in the blanks. Write only ONE word or number in each blank. The conversation will be played TWICE. Message Caller's purpose: Speaking to the director of human 1) __________ Caller's company: Milford 2) __________ Time of the meeting: Next 3) __________ Time of calling back: Before 4) __________ today Caller's name: Mr. 5) __________ Task 2 You will hear a CEO of an international company talking about requirements for ideal employees. Listen and complete the note by filling in the blanks. Write only ONE word or number in each blank. You will hear the talk TWICE. Our Ideal Employees Founding time: In 6) __________ in Shenzhen, China Service scope: Provide service for over 7) _________ countries Sales revenue in 2017: 8) __________ billion CNY Aim of development: North American and 9) __________ market since four years ago Ideal employee features: professional and business qualifications, sense of responsibilities, English 10) __________ skills and team spirit.

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54. 1. Task 1 You will hear a telephone conversation about booking a room. Listen and complete the reservation information by filling in the blanks. Write only ONE word or number in each blank. The conversation will be played TWICE. Reservation Information Guest’s name: Charles (1) __________ Date of arrival: September (2) __________ Room type: a room with a (3)__________bed Extra need: A safe in the room Credit card type: (4) __________ Phone number: (5) __________ Task 2 You will hear a man talking about the Frankfurt Book Fair. Listen and complete the note by filling in the blanks. Write only ONE word or number in each blank. You will hear the talk TWICE. The Frankfurt Book Fair History: firstly held in the year of (6) __________ Development: the world's (7)__________trade fair for books Time: in (8)__________every year Organizer: a branch of the (9)__________Publishers and Booksellers Association Number of exhibitors in 2017: over (10) __________

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55. 1. Task 1 You will hear a conversation between a boss and a secretary. Listen and complete the message by filling in the blanks. Write only ONE word or number for each blank. You will hear the conversation TWICE. Message Subject 1) _____ memorandum Requirement Be restricted to email correspondence and 2) _____ memos Prohibit the use of Instant Message Program Sphere Internal and 3) _____ communications Punishment First time: receive a 4) _____ Second time: face 5) _____ Task 2 You will hear a weather forecast of several cities in China. Listen and complete the note by filling in the blanks. Write only ONE word or number for each blank. You will hear the talk TWICE. Weather Forecast Date April 30, Tuesday Beijing 6) _____ with showers, and in 8 hours it will get 7) _____ Shanghai The temperature will be 8) _____ degrees Celsius Guangzhou It will be 9) _____ all day Haikou It will be sunny in the morning and a strong 10) ____ will come in the afternoon.

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56. 1. Task 1 You will hear a telephone conversation about arranging a meeting. Listen and complete the telephone message by filling in the blanks. Write only ONE word or number for each blank. You will hear the conversation TWICE Message To Ms. Green From Frank (1) __________ Meeting about New (2) __________ Time 10:30 on (3) __________ Place Room (4) __________ Note Bring (5) __________

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57. 2. Task 2 You will hear a man talking about a summer camp for teenagers. Listen and complete the note by filling in the blanks. Write only ONE word or number for each blank. You will hear the talk TWICE Summer Camp in Central Florida Activities (1) __________ and sailing Ages From 11 to (2) __________ years old Begins on August (3) __________ Place Diamond Lake Go there by (4) ___________ Phone number (5) ___________

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58. 1. All of the following underlined words and expressions are related to advertising. Read them closely and then use them to complete the passage that follows. Make changes if necessary. Most people see and hear a mass of advertising messages every day. And people respond to the many devices that advertisers use to gain their attention. Advertising is a big business --and, to many people, a fascinating one filled with attraction and excitement. The purpose of an advertisement is to make people respond --to make them react to an diea, such as helping to prevent forest fires. They had to find many thousands of customers in order to stay in business. The most effective way to sell something is through person-to-person contact. To me, advertising is a(n) 1) _____ business. It is a business 2) _____ and excitement. It distributes 3) _____ advertising messages among a large number of consumers every day. In order to 4) _____, advertisers have to use many devices to make them 5) _____ their selling messages. This is the only 6) _____ way to find thousands of people who buy their goods. This is also the only way to 7) _____.

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59. 1. Quiz for practical writing 2 1. The business name is __________ and it wants to hire a(n) __________. 2. The applicant is disqualified if his/her typing speed is __________. 3. The applicant may expect to increase his/her pay to __________ after one year if he/she is good enough. 4. The contact person name is __________.

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60. 1. Read the following texts about paperless offices and answer questions 1-10. Questions 1-5 Read questions 1-5 and Texts A, B, and C. Decide which text answers each question. For each blank, choose A, B, or C that stands for the text. mentions recycling culture? __________ quotes data from an agency? __________ shows security concerns? __________ refers to signing names on documents? __________ suggests printing on both sides? __________ Questions 6-10 Choose the five statements from A-G in the box that are TRUE according to the texts above. A. Knowing the amount of paper used helps an office to reduce paper use. B. Using digital devices helps an office to go paperless. C. Using digital devices can cost more than using paper. D. Going paperless helps to cut the cost of office equipment. E. Work effciency can be improved by going paperless. F. It is possible to prevent fire accidents by going paperless. G. Going paperless can save office space.

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61. 1. Read the following passage about Coca-Cola and answer questions 1-10. The Story of Coca-Cola Paragraph 1 What object can be most easily recognized in the world? Could it be a football? No, the answer is a Coca-Cola bottle. The famous Coca-Cola bottle is over 100 years old. Hundreds of millions of people can recognize it by its shape. And the Coca-Cola logo is the most famous one in the world. Unlike any other well-known logo, it has not changed for 100 years. Paragraph 2 The story of Coca-Cola is even older than that. In 1886, a druggist called John Pemberton invented a new type of syrup. He sold it as a medicine, but it was not very successful. Then, he sold the formula to another druggist, Asa Candler. Candler was interested because he thought that Pemberton's "medicine" would be much better if it was mixed with soda. At first Candler sold it in his drugstore; then he began selling the syrup to other drugstores. Paragraph 3 Before long, other people became interested in the product, including a couple of businessmen who wanted to sell it in bottles. Candler sold them a license to bottle the drink, and very quickly the men became millionaires. The famous bottle, with its very unique shape, was designed in 1916. Paragraph 4 During the First World War, American soldiers in Europe began asking for Coca- Cola, so the Coca-Cola company began to export to Europe. It was so popular with soldiers that the company had to start bottling the drink in Europe. Today, Coca-Cola is made in countries all over the world. Paragraph 5 As for the famous formula, it is probably the world's most valuable secret. The exact ingredients for making Coca-Cola are only known to a handful of people. And the “coca”, which was in the original drink, was removed in 1903. Today’s Coca-Cola contains caffeine, but not cocaine! Questions 1-5 Read the passage and choose the best heading for each paragraph from the list in the box. There is one heading you do NOT need. A.The invention of Coca-Cola B.Ingredients in Coca-Cola C.The logo of Coca-Cola D.Popularity of Coca-Cola E.Marketization of Coca-Cola F.Globalization of Coca-Cola 1.Paragraph 1 _______________ 2.Paragraph 2 _______________ 3.Paragraph 3 _______________ 4.Paragraph 4 _______________ 5.Paragraph 5 _______________ Questions 6-10 Complete the sentences with the EXACT words, phrases or numbers from the passage. You must use NO MORE THAN THREE words for each blank. 6.Coca-Cola bottle has a history of more than __________ years. 7.Coca-Cola was invented by John Pemberton as a new kind of __________ and sold as a medicine. 8.A couple of businessmen soon became millionaires by selling Coca-Cola in __________. 9.During the wartime, the Coca-Cola company started to __________ the drink to Europe. 10.Coca-Cola's famous __________, or the ingredients, is a big secret and only known by a small number of people.

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62. 1. Read the following two texts about two electric cars and answer questions 1-10. Text A The fully-redesigned all-electric 2018 Nissan Leaf adds horsepower, new technology, and a longer range that make it more attractive than the previous generation. Drivers of the new Leaf will feel more confident, excited and connected. It has plenty of cargo space, and it's easy to drive, with quick pickup and solid handling. It also has an excellent range (151 miles). On a single charge, the Leaf can go 151 miles, which is enough for the average commuter. In addition, the Leaf's revolutionary e-Pedal technology transforms the driving experience. It lets drivers start, accelerate, decelerate and stop by increasing or decreasing the pressure applied to the accelerator. The Leaf is among the priciest vehicles in the compact car class, but this electronic vehicle has an available tax credit of up to $7,500. Text B The 2018 Tesla Model S really is the total package. It delivers world-class performance and has a spacious cabin loaded with technology features. “Good” is not enough to describe it; the Tesla Model S is an outstanding car. It has better acceleration than almost any car on the road, it's far more agile than many large cars, and it gets the excellent efficiency you want from an electronic car. It also has a much longer range than most other electric vehicles. On top of that, the Model S has a stylish, well-built cabin. Both rows of seats are spacious, as is the cargo hold. Unlike most sedans, the Model S has a third row. It also offers many impressive technology features, including the famous Autopilot system. If you are a fan of electronic car, the Model S is about as good as it gets. However, the main factor working against this Tesla is its higher starting price than most rivals. Questions 1-5 Complete the form with the EXACT words, phrases or numbers from the texts. You must use NO MORE THAN THREE words for each blank. Electric Car 2018 Nissan Leaf 2018 Tesla Model S Range It has an amazing range of (31)_____ miles on a single charge. It has a much longer range than most other electronic vehicles. Technology Its progressive technology of e- Pedal changes the (32)_____. The famous (33)_____system is one of its impressive tech features. Price It is among the (34)_____cars in the compact car class. It has a higher (35)_____price than most other electronic cars. Questions 6-10 Choose the five statements from A-G in the box that are TRUE according to the texts above. A.2018 Nissan Leaf has a shorter range than the previous generation. B.Drivers of 2018 Nissan Leaf will have more positive feelings, like confidence and excitement. C.The technology used by 2018 Nissan Leaf changes the way drivers start and stop. D.2018 Tesla Model S can move more quickly and easily than many large vehicles. E.The cabin space of 2018 Tesla Model S is very large. F.Just like 2018 Tesla Model S, most sedans have three rows in the cabin. G.Both 2018 Nissan Leaf and 2018 Tesla Model S feature high technology. 6. __________ 7. __________ 8. __________ 9. __________ 10. __________

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63. 1. Read the following texts about deadlines and answer questions 11-20. Questions 1-5 Read questions 1-5 and texts A, B, and C. Decide which text answers each question. For each blank, choose A, B, or C that stands for the text. Which text 1.mentions short deadlines and long deadlines? __________ 2.takes the author’s own experience as an example? __________ 3.recommends dealing with deadlines in order of importance? __________ 4.encourages to use more than one reminder? __________ 5.emphasizes the importance of communication if you can't meet a deadline? ___________ Text A Most of my projects are related to some kind of deadline. Sometimes they are very short – the client needs a product by the end of the day. In other cases, the deadline is next week, or a month away. I did the only thing that could be done when I was faced with deadline problems: let the client know how things went at all times. Never wait until the last minute to tell a client that you can’t finish the task on time, even if it is not your fault. Text B Deadlines are always closer than you think. To deal with it, firstly, you need to know your deadlines. Don't be too lazy to find out when something is due, or uses the excuse. That characteristic can travel with you into your career. Secondly you need to organize your deadlines, set them in order as they are close, deal with what is most important first. If you have a calendar, planner, daily phone notices which can remind you each day what needs to be done, and when it is due, it is a lot easier to meet your deadline. Text C 5 Ways to Avoid Missing That Deadline 1.Have reminders Writing down everything that needs to be done by a certain time/day can be super helpful. 2.Use many reminders It can be helpful to have many reminders, just so you will see it no matter where you are or what you're doing. 3.Don't ignore the reminders Forgetting is one thing. Paying no attention to your reminders is another. 4.Get on a schedule Having a schedule makes it easy to remember things you have to do. 5.Take responsibility So you missed the deadline, take a breath, have your work done as soon as possible, and prepare for the next one so you aren’t late again. Questions 6-10 Choose the five statements from A-G in the box that are TRUE according to the texts above. 6. __________ 7. __________ 8. __________ 9. __________ 10. __________ A.You don’t have to tell the client about the delay if it’s not your fault. B.Knowing the deadline is the first step to meet a deadline. C.If you are too lazy to find out the deadline, it will affect your career. D.You can use a calendar as a useful tool to remind you of the deadline. E.Setting a time-table can help you remember what you have to do. F.Having many reminders will be harmful to meeting a deadline. G.Having missed a deadline, you need to finish the work first and make preparation for the next one.

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64. 1. Read the following passage about savings and answer questions 1-10. Some Advice on Savings Paragraph 1 Savings advice can sometimes seem funny. Start early. Save 15% of your income. Do it for 40 years. But in the real world, that’s not how it works for most people. As a financial planner in New York City, I see how sad many people are by the standard savings advice. To those of us who work with money all day, 15% is just a number. But to someone who doesn't earn enough money for living, it feels like being a loser. Paragraph 2 Although savings advice is well planned, it's still hard for people to follow the advice. Americans save an average of only 3.5% of their income, after taxes and daily spending, according to a recent survey. Many factors lead to the savings gap: student loans, healthcare, expensive housing. Paragraph 3 So saving 15% today probably isn't possible for most people. But that doesn't mean you should give up. Perhaps you could save 1% more than you are now, or 3% more. Gradually increasing your savings will help you get more money, but it does something else that’s even more valuable: once you start moving, it's easier to keep going. Paragraph 4 Sometimes, saving isn't going to be possible. But the key word is sometimes. At other times, you will have the ability to save, and you should make it the most important thing to do while you can – even if that means moving to a cheaper apartment or trading your car for one that uses less fuel. Paragraph 5 As with any goal, you can't be too strict on yourself. There's never going to be a perfect week, or month, or year. All you can do is to recognize the difference between when you truly can't save and when you probably could do more than you are now. Questions 1-5 Read the passage and choose the best heading for each paragraph from the list in the box. There is one heading you do NOT need. 1.Paragraph 1 __________ 2.Paragraph 2 __________ 3.Paragraph 3 __________ 4.Paragraph 4 __________ 5.Paragraph 5 __________ A.Taking the chance for saving B.Starting to save from a small amount C.The difficulty of following saving advice D.The importance of saving E.Knowing when you can or can’t save F.The presence of savings gap Questions 6-10 Complete the sentences with the EXACT words, phrases or numbers from the passage. You must use NO MORE THAN THREE words for each blank. 6.It sounds __________ to ask people to save when they can’t earn enough money for living. 7.Student loans, healthcare and expensive housing results in the __________ among Americans. 8. __________ the amount of savings step by step helps you keep saving. 9.When you can save, remember to make saving __________ thing to do. 10.It's necessary for one to know the __________ between when saving is possible or not.

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65. 1. Read the following two texts about two palaces and answer questions 1-10. Text A The Forbidden City is at the center of Beijing. It is listed by UNESCO as the largest collection of preserved ancient wooden structures in the world. It was built from 1406 to 1420 by the third Ming emperor, Yongle. In 1644, Qing dynasty took over the power. In 1911, the Qing was ended. The last emperor, Puyi, continued to live in the palace until 1924. During nearly six hundred years of imperial operation, the palace served as the residence and court of 24 emperors. In 1925, on the basis of the Forbidden City, the Palace Museum was established. It is opened to the visitor home and abroad throughout the year. The beautiful buildings and the great amount of the imperial collections make it one of the great tourist attractions. Since 2012, the Forbidden City has seen an average of 15 million visitors annually, and received more than 16 million visitors in 2016 and 2017. Text B Buckingham Palace, in the City of Westminster, London, started building in 1705. It is popularly known as “Buck House”. It has been the symbol and London home of British monarchs only since 1873 and is still running today as their administrative head office. State events are usually held there. The palace’s state rooms, used for many official events and receptions held by The Queen and decorated with some of the greatest treasures from the Royal Collection opened to public in 1993. Thus, it is not only a weekday home of the Queen and Prince Philip but also the London residence of the Duke of York and the Earl and Countess of Wessex. The palace also houses their offices, and is the workplace of more than 800 people. Now, it's open to visitors in August and September and on selected dates, as part of the Palace's Summer Opening. Questions 31-35 Complete the form with the EXACT words, phrases or numbers from the texts. You must use NO MORE THAN THREE words for each blank. Palace The Forbidden City The Buckingham Palace History Its construction began in (1)__________. Its building was started in 1705. International prestige It is famous as the world’s largest collection of preserved ancient (2)__________. It is known as the London home of (3)__________. Royal residence Until 1924 as many as (4) _________ had lived here. It has been used as royal administrative (35)________ever since its construction. Questions 6-10 Choose the five statements from A-G in the box that are TRUE according to the texts above. 6. __________ 7. __________ 8. __________ 9. __________ 10. __________ A.The construction of the Forbidden City ended in 1420. B.The Forbidden City was established on the basis of the Palace Museum. C.Visitors all over the world can visit the Palace Museum all year around. D.State rooms of Buckingham Palace were opened to public in 1993. E.Buckingham Palace is still used for state events. F.800 people work in Buckingham Palace. G.Tourists can visit the state rooms of Buckingham Palace in August and September.

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66. 1. Read the following passage about bad office manners and answer questions 1-10. Office Workers Admit Being Rude Paragraph 1 In a survey of 1,000 office workers, most say they are rude or bad-mannered at work. Two out of three workers often arrive late for meetings, most ignore emails and three out of four use bad language. Two thirds say that pressure of work is the reason for their bad manners. Paragraph 2 Other common examples of bad office manners include ignoring colleagues and answering mobile phone calls during meetings. Using mobile phones in meetings is impolite and distracts others. If you answer a call when speaking to somebody, it means that the phone call is more important than the person. If you answer a call during a meeting, it could mean that you think the meeting is not important. Paragraph 3 Workers sometimes forget proper etiquette such as introducing people at meetings, and this is often bad for working relationships. Most jobs today require teamwork and strong collaboration skills, and that means following the unwritten rules of office protocol. Poor workplace etiquette demonstrates a lack of consideration for co-workers. Paragraph 4 The psychologist Dr. Colin Gill believes that people are not as polite as they were 20 years ago. He said: “Courtesy is no longer something that is so much respected in our society.” People think it is “stuffy to be polite or formal”. Paragraph 5 Now some organizations are actually investing money in training their junior managers to be polite. Office Angels is encouraging people to arrive on time for meeting, turn off mobile phones during meetings and avoid bad language. “Avoiding bad manners at work is such a simple thing to do,” Mr. Jacobs says, “and it can have a dramatic impact on improving your working environment and your relationship with others.” Questions 1-5 Read the passage and choose the best heading for each paragraph from the list in the box. There is one heading you do NOT need. Questions 6-10 Complete the sentences with the EXACT words, phrases or numbers from the passage. You must use NO MORE THAN THREE words for each blank. 6. Most workers think they are bad mannered because of __________. 7. It's not polite to use __________ during meetings. 8.Teamwork and strong __________ skills are needed for most jobs today. 9. Bad workplace manners don't show enough consideration for __________. 10. Avoiding bad manners at work can improve your working environment and your __________ with others.

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67. 1. Read the following two texts about two airlines and answer questions 1-10. Text A Scandinavian Airlines, usually shortened to SAS, is the flag carrier of Sweden, Norway and Denmark. Headquartered in Solna, Sweden. The airline operates 157 aircrafts to 123 destinations. The airline’s main hub is at Copenhagen Airport, with connections to over 50 cities in Europe. If you choose SAS, you can pre-order meals 18 hours before departure when you book your flight at flysas.com or through your travel agent. Salads, sandwiches, lunch, dinner, and children’s meals can be pre-ordered on flights longer than two hours. The international flights offer movies, music and games on personal screens. SAS has enabled 3G access on most of the long-distance planes. That means that you can use your phone even without Wi-Fi up in the air. The 3G service kicks in at 20,000 feet. Simply turn on the flight mode and you can make calls, surf and text. No login required and no costs are added to your regular phone bill. Text B American Airlines, Inc. (AA) is an American airline headquartered in Fort Worth, Texas. The airline operates an extensive international and domestic network with nearly 6,700 flights per day to about 350 destinations in more than 50 countries. Meals, beer and wine are free on flights to and from Europe, Asia and select Latin American cities that take off during normal breakfast, lunch and dinner times. Spirits are free on flights to and from Japan, Sydney and Auckland. You can buy sandwiches, wraps, snack boxes and alcoholic drinks on most domestic and some international flights. The onboard entertainment is free. The airlines have the largest library of any U.S. carrier including movies, TV shows, music and games. To see if your flight has Wi-Fi, look for the symbol on your boarding pass or check before you go. You can use your mobile phone, laptop computer and other electronic devices onboard until advised by the flight crew, but mobile phone calls aren't allowed during flight. Questions 1-5 Complete the form with the EXACT words, phrases or numbers from the texts. You must use NO MORE THAN THREE words for each blank.

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68. 1. Read the following texts about communication skills and answer questions 1-10. Questions 1-5 Read questions 1-5 and texts A, B, and C. Decide which text answers each question. For each blank, choose A, B, or C that stands for the text. Which text 1. mentions the suitable time to start small talk? 2. compares two ways of making a conversation? 3. states that you can ask slightly personal questions? 4. advises asking questions about movies? 5. suggests saying nice words to others in a conversation? Text A Small talk can sometimes seem boring. However, it is helpful in getting along with both your co-workers and clients. Before getting down to business, break the ice with small talk. While soft skills such as oral communication are part of building strong work relationships, it's important to respect other people's space. For example, when people are on their smartphone or reading in the breakroom, that's a signal they're not interested in a long conversation; make eye contact and smile at them when you enter the room, but let them have their time for relax. But if they put down whatever they're doing, that means it's OK to have small talk. Text B Here are some ideas for conversation starters that should almost work in every situation. Give someone praises Everyone loves to be offered praises from time to time, so don’t be shy and let someone know when you feel admiration for him/her in some way. Talk about background This can be somewhat difficult, as no one wants to be nosey. But, asking polite questions about someone’s background shows interest and can be a great way to open up dialogue. Get a little bit personal By asking more personal questions you will get to become familiar with the person you are speaking with more quickly. Text C Questions 6-10 Choose the five statements from A-G in the box that are TRUE according to the texts above. A. Small talk works for building good relationship with both co- workers and clients. B. It is helpful to have small talk before discussing business. C. You cannot enter a breakroom when others are on their phone there. D. You can start small talk when someone puts down the book he is reading. E. You should be careful when asking questions about others’ background. F. Personal topics should be completely avoided in a conversation. G. To have a better conversation with others, you may talk about their teachers in secondary school. 6._____ 7._____ 8._____ 9._____ 10._____

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69. 1. All the following underlined words and expressions are related to naming customs. Read them closely and then use them to complete the passage that follows. Make changes if necessary. Cultures and families have different naming customs. In some Asian countries, parents go to a name fortune-teller to get a name that will bring good luck to a child. Some people name their children after famous rulers or public figures. Names can also be a sign of family heritage. Some governments employ specific personnel to omit names that may harm children from regular usages. In Argentina, for example, the government must approve of all names. Is naming something that should be left up to the parents? Different 1) _____ have different naming 2) ______. In some Asian countries, parents go to a name 3) _____ to get a name that will bring good luck to a child. Names can also be a sign of family 4) _____. Sometimes some people name their children after famous rulers or public 5) _____. Customs are not the only things that restrict the naming of children. In some countries, the 6) _____ must 7) _____ all names. Naming is not something that should be 8) _____ the parents.

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70. 1. The following is a help wanted ad for Dow Chemical (China) Investment Ltd. Please put the information in Chinese into English. SECRETARY The Dow Chemical Company is 1) __________ (世界第五大化工公司) with 2) __________ (年销售额) of US$20 billion. Dow manufactures and supplies chemicals, plastics and agricultural products for 3)__________ (164个国家的客户) and employs 43,000 people worldwide. 4) _________ (本公司驻中国的陶氏投资有限公司) is now seeking a secretary. Qualifications: College diploma in 5) __________ (英语或秘书专业). 6) __________ (至少两年秘书工作经验). Good command of 7) __________ (熟练掌握英语<写和说>以及计算机技能). 8) __________ (申请者应书面申请至): Dow Chemical (China) Investment Ltd. Room 3605, CITIC Plaza 9) __________ (广州市天河北路，510613). 10) __________ (中华人民共和国). Tel: 86 20 87520380 Fax: 86 20 87530332

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71. 1. You will hear a telephone conversation about booking a flight. Listen and complete the booking form by filling in the blanks. You will hear the conversation TWICE. Flight Booking Form Name Ron Hubbert Departure city (1) __________ Destination Chicago Departure date (2) __________ 18th Departure time (3) __________ Class (4) __________ Caller’s phone number (5) __________

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72. 1. Task 2 You will hear a woman talking about a hotel in Hangzhou. Listen and complete the note by filling in the blanks. Write only ONE word or number for each blank. You will hear the talk TWICE. Hotel in Hangzhou Name The (1) __________ Hotel Location Crystal Island Best time to visit (2) __________ Hotel built in the year (3) __________ Number of hotel rooms (4) __________ Restaurant’s famous dish (5) __________

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73. 1. Task 1 You will hear a telephone conversation between a caller and a receptionist. Listen and complete the telephone message by filling in the blanks. Write only ONE word or number for each blank. You will hear the conversation TWICE. Message Subject: Making 1) _____ Date: 2) _____ of May Arrangement: Sandy handles booking for 3) _____ rooms Tony handles executive accounts Caller's name: Mr. 4) _____ Caller's telephone number: 5) 660-843- _____ Task 2 You will hear a report about China's coffee upstart Luckin overtaking Starbucks. Listen and complete the note by filling in the blanks. Write only ONE word or number for each blank. You will hear the talk TWICE. Luckin Coffee Tries to Overtake Starbucks Starbucks Coffee: Founded in Seattle U.S.A. in 6) _____ Having 7) _____ stores in 50 countries Opening its 8) _____ service since 2018 Luckin Coffee: Founded in Xiamen City, China in 9) _____ Consumers can get their coffee in 18 minutes without stepping out of their 10) _____

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