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中国大学MOOC高职英语（二）作业答案

高职英语（二）

学校: 无

平台: 超星学习通

题目如下：

1. Match the words or phrases on the left with their meanings on the right.

答案: chance; a favorable moment# send (goods) to another country for trade purposes# money gained by trade# give and receive in return# take part in# a person who buys and uses goods and services# beyond what is usual; added# connected with the law# one of the people involved in an argument, agreement, etc.# give special or particular attention to

2. Complete the sentences with the words or phrases from Exercise 1. Change the form if necessary. 1. The company announced a trading ________ of $2 million for 2008. 2. Everyone in the class is expected to __________ in these discussions. 3. The price increases were passed on by the firm to the ___________ . 4. The judge’s son hopes to enter the ________ profession. 5. A(n)__________ charge is made for heavy baggage. 6. The talks will be attended by all ________ . 7. May I take this _________ to thank you all for coming? 8. First he ___________ painting birds and later in writing about them. 9. The battery I bought is of the wrong size—I wonder if the shop will __________ it. 10. They ________ wheat to Russia and import silk from Japan.

答案: profit# participate# consumers# legal# additional# parties# opportunity# specialized in# exchange# export

3. Translation 1.鉴于；由于____________________________ 2.坚决主张；强调_________________________ 3.为了…的利益______________________________ 4.底线_______________________________________ 5.订货；订购；下单______________________________ 6.鉴于你报的价格，我们之间做更多生意的机会很小。_____________________________ 7.我认为我们之间任何一方坚持自己的价格是不明智的。_______________________________ 8.这真是我们的底线。________________________________ 9.你提供的价格仍然比其他供应商高，恐怕我们不能同意这个价格。_______________________ 10.我们一起看一下付款条件。____________________________

答案: in view of# insist on# for the sake of# bottom line# place an order# In view of the prices you’ve quoted, chances of more business between us are very small.# I think it is unwise for either of us to insist on their own price.# This is really our bottom line.# Your offer is still much higher than other suppliers’. I’m afraid we can’t work with this price.# Let’s look at the terms of payment.

4. Complete the following dialogue.(从上到下，从左到右填写数字) A: Now we have settled the terms of payment. Is it possible to ______________ during September? B: I don’t think we can. A: Then when is the earliest we can ______________ ? B: By the middle of October, I think. A: It’s too late. You see, November is the season for these goods in our market. B: I understand. A: Thus, the goods must _________________, or we won’t be ready for market. B: I am very sorry to say that we cannot ___________________________. A: This is too bad, but I sincerely hope you will give our request your special consideration. B: All right. We’ll ______________ with our producers and see what they have to say. 1.expect shipment 2.be shipped before October 3.get in touch 4.bring the time of delivery forward 5.effect shipment

答案: 5# 1# 2# 4# 3

5. Fill in each blank with the proper form of the words given in brackets. The railroad connects two big cities,________(name),New York and Chicago.

答案: namely

6. If there were more containers, the goods_________(transport) to Australia.

答案: would be transported

7. One of the staff suggests _________(maintain) door-to-door service, even in the most faraway places.

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8. The workers will be ready by the time the train __________(arrive).

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9. Their strength lies in _________(ship) bulky products which have low transportation value in relation to weight.

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10. Trading often takes place in our daily life.

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11. A country has the opportunity to make more profits if it decreases wages for the work force and investment in plants and equipment.

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12. If a country specializes in what it produces best, it would make fewer profits because it loses the opportunity to sell other goods.

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13. According to comparative advantage, people should specialize in what they do best and then trade their products for the things they need.

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14. International trade is a win-win situation for all countries that participate.

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15. Match the words or phrases on the left with their meanings on the right.

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16. Test Fill i 渝粤教育 n the blanks with the words given below. Change the form if necessary. inconvenience otherwise hear but ask ensure shipment inform I am writing to _____1______ you that the goods your company shipped for us have not been supplied correctly.

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17. On 1 November 2013 we consigned (托运) 12,000 super long-life batteries to your company for ______2______.

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18. The consignment (托运的货物) arrived yesterday, _3______ it contained only 10,000 batteries.

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19. This error put our firm in a difficult position, as we had to make some emergency purchases to fulfill our commitments to all our customers. This caused us considerable ____4________.

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20. I am writing to ___5_____you to make up the shortfall immediately and to ________ that such errors do not happen again.

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21. I am writing to ________you to make up the shortfall immediately and to ___6_____ that such errors do not happen again.

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22. ___7______, we may have to look elsewhere for shipment.

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23. I look forward to ____8____ from you by return. Yours faithfully, Jack Walters Purchasing Officer

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24. Match each of the English terms with its Chinese equivalent.

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25. Where does the writer most probably live?

A. Houston.

B. Manhattan.

C. New York.

D. Unknown.

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26. Why did the man and his wife go to their favorite restaurant for dinner？

A. Because the man lost twenty pounds.

B. Because the restaurant is their favorite.

C. Because they were tired of the restaurant in Manhattan.

D. Because they wanted to celebrate the successful conclusion of his diet.

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27. Why is the process of gathering data important for customer satisfaction measurement?

A. Because this is where many organizations fail.

B. Because this is where this particular restaurant failed.

C. Because proper questionnaire design is just the first step in the process.

D. Because it helps to obtain a representative sample of customers and keep bias to a minimum.

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28. What did the owner’s note in the questionnaire begin with?

A. A few standard measurement items.

B. It began with the words “I really want to know”.

C. A brief customer satisfaction survey.

D. A room for comments.

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29. In order to successfully measure customer satisfaction, what should an organization pay much attention to?

A. give as much attention to the questionnaire design.

B. pay much attention to the distribution and collection process.

C. think of implement a customer satisfaction measurement program.

D. ask someone to hand out postage-paid questionnaires to people as they left the restaurant.

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30. Match the words or phrases with their meanings.

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31. Complete the sentences with the words or phrases. Change the form if necessary. Expressions comment think twice implement go off fill out 1. After Tom passed his driving test, he_________ 广东开放大学 ___ an application for his driver’s license. 2. Mary and I have __________ cooking, so we live on salads these days. 3. If I were you, I’d __________ before investing the money in that business. 4. He had read the novel himself, and made quite a few __________ in it. 5. The committee’s suggestion will be __________ once the president gives the permission.

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32. Work in pairs. Look at the result of an opinion survey and complete the following report orally with your partner in turn. First, (1) ________________________ . Second, (2)______________________ . Third, (3)________________________ . Last, (4)________________________ . I hope this report will be of any help to other related departments. Thank you for your attention. A.almost all the users say they are satisfied with the function of our new product B.we should be proud that a large majority think highly of our after-sales service C.it is very urgent for us to improve our battery because nearly two-thirds users find the battery has ordinary performance D.about 50% of them don’t see our design as very attractive

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33. Work in pairs. Complete and practice the following conversation with your partner in turn.（从上到下，从左到右填写数字) A: Good afternoon. May I speak to Mr. Lamb? B: ________. Who is i 国家开放大学 t? A: Mr. Lamb, this is Rachel Flint from Nova After-Sales. You complained about ____________________ 渝粤题库 ___ in the morning. __________________? B: So far, it still refuses to work. And I don’t see any sign of improvement. A:I’m terribly sorry for the inconvenience._______________________. B: Do I have to pay for the technician’s service? A: Since you are still under warranty, __________________________. B: OK. I am glad to hear that. A: If there is anything wrong, ____________________. B: Thanks. I will. 1.the repair service is free of charge 2. Is it working now 3.This is he 4. a broken washing machine 5. please give us a call 6. We will send a technician to repair it immediately

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34. Administrative and support roles are needed in IT.

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35. According to the statistics, the fastest growing areas of employment in recent areas relates to computer technology.

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36. The aging of the population is one of the reasons for the growth of the medical field.

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37. More and more people are afraid of death. As a result, the fitness is expected to expand.

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38. The choice of career depends on the factors such as personal educations,skills, qualities and salary prospects.

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39. Choose the right word for each sentence from the given below. (pursued, provide, prospective, pays, personally) 1.I hope you can _____ me with a reference for my job hunting. 2.I have enjoyed working here and I’ve grown _____ with your help. 3.I _____ my further study for M.A.in UBC in Canada. 4.An interview gives you the opportunity to show your qualifications to a _____ employer. 5.So it _____ to be well prepared before an interview.

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40. It is admirable for an organization to want to measure customer______ A. satisfy B. satisfied C. satisfaction D. satisfactory

A. A. satisfy

B. satisfied

C. satisfaction

D. satisfactory

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41. The following words are used to describe price except ______.

A. favorable

B. reasonable

C. attractive

D. convenient

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42. Proper ______ design is just the first step in survey. A.questionnaire B. question C. commitment D. warranty

A. questionnaire

B. question

C. commitment

D. warranty

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43. In conducting a survey, there are several processes a. determine what people are targeted and how they are interviewed. b. design the questionnaire c. collect and analyze the data d. establish the goal of the project e. produce the findings The right order should be :

A. b-a-c-d-e

B. d-a-b-c-e

C. a-b-c-d-e

D. c-d-a-b-e

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44. We’ve checked the order and it ____ have reached you last Friday.

A. will

B. should

C. would

D. might

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45. We promise you ____ get it next Monday.

A. will

B. should

C. would

D. might

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46. What ____ we don’t get it by then?

A. next

B. if

C. would

D. should

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47. I think it’s got a three-year ____ .The problem is that I can’t find the ____.

A. guarantee, certificate

B. certificate, guarantee

C. guarantee, warranty

D. warranty, guarante

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48. We are so sorry that the goods you received have not been supplied correctly. It _____ have been an error during transshipment.

A. will

B. should

C. would

D. might

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