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中国大学MOOC客舱服务英语精品课程作业答案

客舱服务英语精品课程

学校: 九八五题库

学校: 超星学习通

题目如下：

1. 1. Which document do passengers need to present at the check-in counter?

A. Passport

B. Boarding pass

C. Credit card used for booking

答案: Passport

2. 2. What is the purpose of online check-in?

A. To select a seat assignment

B. To pay for excess baggage

C. To book a hotel stay

答案: To select a seat assignment

3. 3. Which action is NOT part of the standard security screening process at the airport?

A. Passing through a metal detector

B. Having luggage scanned by an X-ray machine

C. Providing a sample of blood for testing

答案: Providing a sample of blood for testing

4. 4. When booking a flight ticket, which of the following is NOT a required piece of information?

A. Passenger's full name

B. Desired meal preference

C. Flight departure and arrival dates

答案: Desired meal preference

5. 5. During the boarding process, which of the following is the first call typically made?

A. Boarding for Business Class and First Class

B. Boarding for families with small children

C. Boarding for all passengers simultaneously

答案: Boarding for Business Class and First Class

6. 1. A twelve-year-old girl can sit near the emergency exit.

答案: 错误

7. 1. When greeting passengers, which of the following phrases is commonly used?

A. How was your meal?

B. Welcome aboard!

C. Where are you headed?

答案：请关注【九八五题库】微信公众号，发送题目获取正确答案。

8. 2. Which phrase is used to express a warm welcome to passengers as they board the aircraft?

A. Enjoy your trip!

B. Welcome on board!

C. See you later!

答案：请关注【九八五题库】微信公众号，发送题目获取正确答案。

9. 3. What is the appropriate response when a passenger says "Nice to meet you"?

A. Thank you.

B. How do you do?

C. The same to you.

答案：请关注【九八五题库】微信公众号，发送题目获取正确答案。

10. 4. When making a first introduction to passengers, which of the following is the most appropriate opening line?

A. What’s your destination?

B. My name is Sarah, and I’ll be your flight attendant today.

C. Do you need anything right now?

答案：请关注【九八五题库】微信公众号，发送题目获取正确答案。

11. 5. If a passenger asks for your name during the introduction, which response is correct?

A. I’m the flight attendant.

B. You can call me John.

C. I work here.

答案：请关注【九八五题库】微信公众号，发送题目获取正确答案。

12. 1. -Where can passengers find the life vest? - _____ the seat.

A. under

B. above

C. under or above

答案：请关注【九八五题库】微信公众号，发送题目获取正确答案。

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